What These FAQs Actually Cover
We put this FAQ together based on the real questions our Philippine account holders send in. Most of them fall into four buckets: getting the account open, funding it through a local e-wallet like GCash, Maya, or InstaPay, understanding how withdrawals clear back to those same wallets, and knowing what to do when something does not go as expected. Each answer here
reflects how the platform actually works — the real steps, not a generic walkthrough. Where a question touches eligibility or access, the answer is always conditional on local law and whether you qualify as an eligible player. If you are reading this from Makati or anywhere else in the Philippines and you have a question not listed below, our live chat team
handles those directly. We update this page when the process changes, so what you read here is current.
- GCash
- Maya
- InstaPay