What We Collect and Why We Collect It
When you create an account, we collect the information you submit — your name, contact details, and the payment method you choose, whether that is GCash, Maya or InstaPay. This data is used to verify your identity, process your transactions, and keep your account secure. We
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do not sell your personal information to third parties. Payment data linked to your GCash or Maya wallet is handled through encrypted channels; we store only what is needed to confirm a transaction completed. When you use InstaPay to fund your account, the transfer reference number
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is logged against your account record for reconciliation purposes only. We may also collect device and session data — such as your browser type and IP address — to detect unusual login activity and protect your account from unauthorised access. If you contact our support team,
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the conversation record is retained to help resolve follow-up queries. Data collected for account verification is held for as long as your account remains active; once you request closure, we retain only what applicable Philippines law requires us to keep. You can request a copy of
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the data we hold on you at any time by reaching our support channel.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.