Withdrawing Funds Back to Your Wallet
When you are ready to cash out, head to the withdrawal section inside the same cashier you used to deposit. We process payouts back to the e-wallet linked to your account — GCash and Maya are the most straightforward routes because they match the wallet details already on file. InstaPay is also available for bank-linked transfers where your account supports it. Enter
the amount you want to withdraw, confirm your account details, and submit the request. We review each withdrawal to protect your account before releasing the funds to your chosen wallet.
- Open withdrawal in cashier — Go to the cashier and select withdraw. Your linked payout methods — GCash, Maya or InstaPay — appear as options.
- Enter the amount — Type in the amount you want to cash out. The cashier shows the minimum and any pending account requirements at this step.
- Complete identity check — If a verification step is triggered, upload the requested document directly in the cashier flow before submitting.
- Request submitted — Once submitted, the withdrawal enters our review queue. Approved amounts are sent to your e-wallet by the payment rail you selected.