Reference

Terms and Conditions That Govern Your jili5566 Account

These Terms and Conditions apply to every account opened on jili5566 and set out the rules for deposits, withdrawals, gameplay, and account conduct. By creating an account and using the platform, you confirm you have read and accepted every clause here.

Applies to all account holdersCovers GCash, Maya, InstaPay transactionsEffective from account registrationSubject to applicable Philippines lawUpdated terms notified by email
jili5566 Terms and Conditions That Govern Your jili5566 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

jili5566 applies standard security measures to account data and transaction records. Here is how we handle the areas that matter most under these Terms.

Account Security

Each login is verified through a one-time PIN sent to your registered mobile number. We never ask for your GCash or Maya PIN through any channel.

Data Retention

Account and transaction data is retained for the period required under applicable law. You may request a copy of your account data by contacting support through the Help Centre.

Cookie and Session Policy

We use session cookies to keep you logged in and preference cookies to remember your language and lobby settings. No cookie stores your payment credentials.

Requesting Account Changes

To update your registered name, mobile number, or linked e-wallet, submit a verified request through the Account Settings page. Changes require identity confirmation before they take effect.

CONTACT OUR TEAM

How to Reach Us About These Terms

If any clause in these Terms is unclear, or if you believe your account has been actioned incorrectly under these rules, our support team is available to clarify. Reach out through any of the channels below and reference your registered account email so we can pull up your case details quickly.

Live Chat Open the chat widget on jili5566 while logged in. Reference your account email and the specific clause or transaction you want clarified.
Email Support Send a detailed message to our support address listed in your account dashboard. Include your registered name and the Terms section you are querying.
Account Help Centre The Help Centre inside your account contains a dedicated Terms section with clause-by-clause summaries and links to submit a formal dispute or amendment request.

Common Questions About the jili5566 Terms and Conditions

These are the questions we see most often about how our Terms apply to account activity, payments, and your rights as an account holder.

Yes. Every deposit via GCash, Maya, or InstaPay is covered. The amount sent must match your account balance update; any shortfall due to transfer fees is subject to the payment provider's own terms, not ours.

We may suspend or close an account that breaches these Terms — for example, duplicate registrations, mismatched identity details, or activity that conflicts with applicable Philippines law and eligibility requirements.

We send an email to your registered address whenever a material change is made. The updated version is also published at jili5566/terms-conditions/ with the revision date visible at the top.

Verified balances are returned to the linked e-wallet — GCash or Maya — after an identity check confirms the account holder. Processing follows the standard withdrawal verification step outlined in these Terms.

Yes. You must meet the minimum age required under Philippine law for online gaming. Accounts found to be under the eligible age will be suspended and any balance handled according to our account closure procedure.

Submit a written dispute via the Help Centre inside your account. Include the relevant transaction ID or account action reference. Our team reviews disputes within the timeline stated in your acknowledgement email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.